06/18/2007

New Borrower Feature: Release of Information

ECSI has released a new feature on the borrower's web site. The Release of Information Page will allow a student or borrower to determine who can receive information regarding their ECSI account.

In the past, this has been done with the Special Memo Screen in SAL. That meant a borrower had to contact us to set up release information. Now, the borrower can manage this information 24x7 in the My Account section of our website.

The borrower/student information is available to clients and employees to view from the WebX site (www.ecsi.net/login). At the moment, release forms can only be retrieved by the borrower's primary ID (usually SID or SSN). Additional methods of searching will be considered for a future enhancement. The WebX interface will show all release forms completed electronically in reverse-chronological order.

A new window was added for all our SAL-NET clients. You can review the most current release of information form by following these steps from the primary window.

  1. Enter an account number on the primary window for the account to review.
  2. Click on the "Release" button on the bottom right of the window.
  3. The most recent release of information form will appear in a separate window.

If you have any questions about these changes, please call or e-mail our Operations Department.

 

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