News

November 8, 2002

We have recently changed the "On-Line Services" section of our client page. The separate choices have been consolidated into a single item "Menu of Services".

Any feature that prompts for a SSN will display demo data if you provide "ZZ" as the SSN. Even if you do not use a feature, you can view the demo data to see what a feature would do. The demo data comes from the Borrower Demo Account page available to all clients.

• Current Account Balance - The view the client sees now matches exactly to the borrower's view.
• Tax Documents - You can provide a SSN and see the list of all tax documents on file for that SSN (newest at the top). You can view the original document. For clients providing 1098-T detail information, the updated Tax Document View will show the 1098-T form and any detail information provided. The 1098-E viewer will provide loan-level detail starting with the 2002 tax season.
• WebExits - Provides the ability to see a list of the Exit Interviews loaded to our web site for a specific borrower (by SSN). Another new feature is that you can review unsigned exit interviews. An additional news item detailing our latest enhancements to the WebExit module will follow soon.

• Electronic Bills - You can now review a list of Ebills for a student or borrower (by SSN). You will see an image of the bill the borrower received. You can now see the same view a borrower sees.
• Promissory Notes - If you are participating in our Electronic Signature for promissory notes, you will be able to view the promissory notes for an individual student (by SSN). An additional news item detailing our E-Prom services will be released soon.