Question One: What is the Wheeling Jesuit University Monthly Payment Plan offered through ECSI?
Answer One:
Student account balances for the semester are due on the first day of the semester. The monthly payment plan allows you to make monthly payments interest-free for the academic year (fall and spring semesters). The plan starts in May and ends in the following April. [Back to top]
Question Two: Who is ECSI? What do they do?
Answer Two:
ECSI is Educational Computer Systems, Inc., an independent service organization authorized by Wheeling Jesuit University to offer monthly payment plans. ECSI coordinates student enrollment in the plans and collects payments for Wheeling Jesuit University. [Back to top]
Question Three: How does the plan work?
Answer Three:
The annual plan has a total of 12 monthly payments. Since you are paying some of your payments early and some after the semester begins, Wheeling Jesuit University is able to offer this interest-free provided the sum of your payments cover the semester balance. There are no late fees provided your payments are made on time. [Back to top]
Question Four: Is there any other cost to the plan?
Answer Four:
There is an annual, non-refundable enrollment fee of $50 for the annual plan beginning in May. If you miss the May enrollment period, there is still an opportunity to sign up in July for the 10-pay annual plan. [Back to top]
Question Five: What is the 10-pay annual plan?
Answer Five:
The 10-pay plan begins in July and has an enrollment fee of $50. [Back to top]
Question Six: Can I use the Monthly Payment Plan for just the fall or spring semester?
Answer Six:
You cannot use the annual 12 or 10 pay plans for the fall or spring semesters. There are fall-only and spring-only plans. [Back to top]
Question Seven: What happens after enrollment?
Answer Seven:
Upon completion of your application, a payment is due. Whether it is just the enrollment fee or your enrollment plus your monthly installment, you are not technically enrolled until payment is received. Payment is due on the 1st of each month. [Back to top]
Question Eight: Can I pay the school directly?
Answer Eight:
All payments for the Monthly Payment Plan must be sent to ECSI. A payment sent directly to the school is not credited against the monthly payment plan. [Back to top]
Question Nine: Will I have both a Wheeling Jesuit University bill and a Monthly Payment Plan bill from ECSI?
Answer Nine:
Yes. The Monthly Payment Plan through ECSI does not take the place of the Wheeling Jesuit University bill. The payments paid through the Monthly Payment Plan are credited to the student�s account as they are received by Wheeling Jesuit University. If the sum of the payments through the Monthly Payment Plan totals the amount due on the Wheeling Jesuit University bill, there is nothing else that needs to be done. [Back to top]
Question Ten: What if there are changes in the amount I owe Wheeling Jesuit University?
Answer Ten:
If the balance owed to Wheeling Jesuit University changes from when you initially set up the plan, contact ECSI to amend your payment amount. If your balance has increased, you have the right to change your remaining monthly payments or pay the difference at one time directly to Wheeling Jesuit University immediately and keep your remaining contract as is. The choice is yours. [Back to top]
Question Eleven: What if I withdraw from Wheeling Jesuit University and would like to stop making payments?
Answer Eleven:
To end your contract with ECSI, simply notify them of your intention to cancel the plan. This will stop billing notices from being sent by ECSI. If the account is cancelled or terminated, you are still obligated to fulfill all financial obligations to Wheeling Jesuit University. Any refunds of tuition or other expenses are dictated by Wheeling Jesuit University�s refund policy as outlined in the University Bulletin. [Back to top]
Question Twelve: The plan starts in May but I have not received an invoice from Wheeling Jesuit University. How do I determine what to pay monthly?
Answer Twelve:
You should estimate your costs taking published tuition, fee, housing and meal rates found on Wheeling Jesuit University�s website. Also you may consider any scholarships and/or loans and deduct these amounts to calculate an estimated cost. Once the invoice comes out, you can adjust your payments accordingly. The Student Accounts Office can assist with estimating your costs. [Back to top]
Question Thirteen: What if I have a question? What are ECSI�s customer service hours?
Answer Thirteen:
Customer service representatives are available Monday through Friday, 7:30 AM to 7:30 PM Eastern Time at their toll-free number 1-866-927-1438 or via the web at www.ecsi.net. [Back to top]
Question Fourteen: May a Wheeling Jesuit University student have more than one person use this plan? May both parents use this plan separately?
Answer Fourteen:
Yes, more than one plan can be established but it is important that the multiple plans be coordinated to insure the full amount of the student�s Wheeling Jesuit University bill is paid by the established due dates. Each plan is subject to an enrollment fee. [Back to top]
Question Fifteen: Whom do I make checks payable to and where do I send my payment?
Answer Fifteen:
Checks are payable to and mailed to:
Heartland ECSI
c/o Wheeling Jesuit University
PO Box 718
Wexford, PA 15090
Please ensure the student�s name and Wheeling Jesuit University id is on all payments and correspondence. [Back to top]
Question Sixteen: Can I arrange to automatically debit my checking account to make my payments?
Answer Sixteen:
Yes, you can make payments via automatic debit (also called ACH) for no additional charge. To set up your account for this method of payment, please contact a customer service representative or log on to the website at www.ecsi.net. [Back to top]
Question Seventeen: Can I pay online?
Answer Seventeen:
Yes, you can pay online by ACH or credit card. There is no fee for an ACH payment but there is a convenience fee charged for a credit card payment. [Back to top]
Question Eighteen: Will I pay interest or finance charges?
Answer Eighteen:
No. The only fee is a small non-refundable application fee of $50.00. There are no late fees provided your payments are made on time. [Back to top]