Dear Borrower Letter:
Rehabilitation Benefits

Heartland ECSI
Global View Drive, Suite 800
Warrendale, PA 15086
1.855.250.3230
cservice@ecsi.net

Dear Borrower:

The U.S. Department of Education has implemented a change to the Perkins Student Loan regulations stating that all Lending Institutions participating in the Perkins Loan program are required to establish a loan rehabilitation program for borrowers with defaulted Perkins loans. All borrowers with defaulted loans are to be notified by July 1, 2000 of the option to rehabilitate.

The borrower must do the following:

Borrowers may receive only one rehabilitation per loan. A loan is considered to be rehabilitated when 12 consecutive payments are made. If a payment is missed you must request rehabilitation again from your school.

The borrower understands that:

Once a loan is rehabilitated, a borrower:

ECSI has been requested to notify all Perkins Student Loan borrowers that you have the right to rehabilitate your loan in accordance with the above stated regulations. If it is your intent to rehabilitate, please contact your school or ECSI. ECSI's phone number is 412-788-3900.

The information presented above is a summary of the rehabilitation regulation. A more through explanation can be obtained at the COHEAO website: www.coheao.com (click on LEGISLATIVE and then REGULATIONS.

Department of Education Ombudsman

If you are unable to resolve a dispute with your lending institution concerning the terms of your Federal Perkins Student Loan, you may contact the Dept. of Education Ombudsman, three ways:

  1. via the Internet, http://ombudsman.ed.gov or http://sfahelp.ed.gov
  2. via telephone, 877-557-2575
  3. via mail: Office of the Ombudsman

          Student Financial Assistance
          U.S. Dept. of Education
          Room 3012, ROB# 3
          7th and D Streets, SW
          Washington, D.C. 20202


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