Everyone needs a helping hand once in a while.If you have questions about hardware or software, these sites just might have the answer.

Disclaimer: These links take you to outside of the ECSI site. ECSI is not responsible for the content or accuracy of the information presented on other sites.

Terminology

Don't know the meaning of a word? Need some explanation of basic concepts? Try one of these resources.

• The #1 online encyclopedia
• netlingo, Web terms and a question & answer area.
• Whatis.com contains lots of terms and their definitions along with some "how-to" information.
• CMP Net offers TechEncyclopedia listing over 11,000 definitions of computer terms and concepts.

General Help Sites

These sites contain information on many different topics. Use the search facilities provided to speed your quest for knowledge.

• Intel's AnswerExpress www.answerexpress.com supports over 200 pc applications including a new section on Windows 98.
• Ziff Davis' Help Channel Get help on your computer problems.
• One more Ziff Davis site, TipZone for Internet gives 3,400+ tips for Internet topics
• Help-Site Computer Manuals contains hundreds of computer related documents and sites. Over 900+ documents and 180+ sites.
• SupportHelp.com lets you search for information in 13 different categories.
• Indiana University's UCS Knowledge Base 4,000 clearly-written questions and answers about computing.
• 24 Hour Support
• Beginners information to learning the net at www.learnthenet.com

Windows 95/98/NT

If it deals with Microsoft Windows, you'll probably find it at one of these sites.

• A Ziff Davis site, TipZone for Windows gives 2,100+ tips for Windows
• WinPlanet has a collection of tips.
• PCTIPS has free technical support for hardware, software, networking and Windows.
• Search the Microsoft Technical Support Knowledge Base
• View Microsoft's list of Frequently Asked Questions (commonly called FAQs).
• Winfiles maintains downloads for Windows.
• F1 Help Help for your computer.
• Computer Help has some good Windows 98 configuration information.

Windows NT

These sites specialize in Windows NT information. Many people are considering the move to NT, which is unfamiliar territory to most. These sites will help you learn the new environment and solve common problems.

• JSI, Inc is the number one repository of NT Tips, tricks, hacks, help and more.
• Visit the Windows NT Resource Center for shareware, freeware, drivers and technical help. Don't miss the Tech Center!
• The NT Security FAQ has a lot of advice to secure your Windows NT machines.
• NTSecurity.net has all the latest NT security news.

Networking

The title says it all.

• Net-Engineer.com Resources for Networking Professionals. One of the few 'network-specific' help sites.

Newsreaders

Having trouble making your newsreader work? Try the vendor's site first. Need some general information, look toward the bottom of the list.

• WinVN product pages at NASA.
• Forte's Free Agent Technical Support pages.
• MicroPlanet's Gravity.
• What is Usenet? this document from Ohio State explains it best!

Web Rings

A web ring is a collection of sites, all pertaining to a single topic. Here are two 'rings' that specialize in PC problems of all kinds.

• The Computer Help Ring
• The Computer Ring

Search Engines

More information than you can use. If you still can't find what you're looking for, try here.

• Yahoo has a very extensive listing
• AltaVista's PC Support sites

Other

These sites didn't fall into any other category but contain useful information.

• Computer Incident Advisory Capability A Department of Energy site which tracks Internet chain letters, hoaxes, viruses, etc.
• COAST project at Purdue University contains possibly the largest repository of security related information on the net.
• The CERT Coordination Center is another good security repository.
• Think you've found a bug? Turn to Bugnet first.
• Find out what a program running in the task list is: PacMan's Portal or Resource Management