Contact Us



Since our inception in 1972, ECSI has established itself as the Industry Leader by being the most responsive, stable and cost-effective company in the Student Loan Management Industry.

Loan Servicing

  • Questions regarding student loans
    Customer Service
    1.888.549.3274

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  • [Send Email]
  • Please note: Emails will be responded to within 2-3 business days. We can only provide general information via email. Requests requiring the transmission of account specific information (loan balances, payment history, etc.) cannot be resolved via email. You can utilize our Live Chat service to discuss your account in detail by clicking here. You may also contact us at the phone number listed to the left to discuss your account in detail. Phone lines are open Monday – Friday, 7:30am – 8:00pm EST.

Monthly Tuition Payment Plans

  • Active students who either have an existing monthly tuition payment plan, or are looking to set up a monthly tuition payment plan

    Customer Service
    1.866.927.1438

Applications
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  • [Send Email]
  • Please note: Emails will be responded to within 2-3 business days. We can only provide general information via email. Requests requiring the transmission of account specific information (loan balances, payment history, etc.) cannot be resolved via email. You can utilize our Live Chat service to discuss your account in detail by clicking here. You may also contact us at the phone number listed to the left to discuss your account in detail. Phone lines are open Monday – Friday, 7:30am – 8:00pm EST.

RefundSelect - Financial Aid Refunds

  • Customer Service
    1.855.250.3230

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  • CITI Prepaid MasterCard
    1.888.561.1829
https://www.na.citiprepaid.com/
  • [Send Email]
  • Please note: Emails will be responded to within 2-3 business days. We can only provide general information via email. Requests requiring the transmission of account specific information (loan balances, payment history, etc.) cannot be resolved via email. You can utilize our Live Chat service to discuss your account in detail by clicking here. You may also contact us at the phone number listed to the left to discuss your account in detail. Phone lines are open Monday – Friday, 7:30am – 8:00pm EST.




  • [Send Email]

TaxSelect - 1098T and 1098E Tax Forms

  • Customer Service
    1.866.428.1098

  • Devry University students
    1.866.361.3569

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